FAQ

UPS Shipping Insurance.

UPS Shipping insurance can be added to your order before you checkout, we will buy insurance on your behalf with UPS, and if the package is lost or damaged during transit, you can safely file for damages with UPS and recover your funds.

We cannot be held responsible for damaged or lost packages.

Please read our terms of service.

Paint Protection Film.

Paint protection film also referred to as clear bra or a “wrap”, is a 8 or 10 Millayer of flexible material placed over a vehicle’s body panels to protect them from flying rocks or road debris

Shipping

Free Shipping Via UPS ground

Optional Services are provided at additional cost.
* Shipping Insurance
* Signature Confirmation

Shipping & Handling

Processing time can take up to 5-10 Days in some cases, If you have any questions please get in touch with us before purchasing.

Can I install Window Film Myself?

It all depends on how handy you are, you can find great tutorials on YouTube or by searching on Google.

Precut Window Films

Most beginners who cannot custom-cut window tint will use a computer because it is easier.
Vehicle-specific patterns are provided by top precut kit manufacturers, like XPEL, 3M, and Suntek software.
One benefit of these pre-cut window tints is that they are easy to install and are ideal for those who wish to do it from the comfort of their own home or want to save money.

A basic understanding of shrinking, pulling door panels, and squeegeeing the film is required.

I Have Defects on My Film.

The orders are handled by three different people and are quality checked for imperfections before packed and shipped.
It is the customers responsibility to make sure you see no imperfections on the film.
Once the product is peeled off the liner and installed, and defects or imperfections are seen, there are no free replacements.

In order for us to warranty defective product, no exceptions, product must not be installed or used, you must contact us first, provide pictures, we will issue a return label and you send us product back for inspection, once its approved we we will ship out a replacement or otherwise stated.

What Warranty Covers?

Our films are guaranteed to be free of defects in materials and manufacture – including yellowing, or cracking – for ten (10) years from date of purchase. This warranty does not apply to damage caused by misuse, accident, misapplication, or ordinary wear, nor does it apply to dents caused by physical impact of rocks or road debris.

Bulk Vs Precut

There are two methods to apply PPF.
One method is using precut templates that dont involve trimming.
The other method is what in PPF industry we call Bulk installation, this process involves stretching large sheet of paint protection material over a panel, squeegeeing, trimming, tucking the edges.

YouTube Has Explanation on how BULK works.
Newer vehicles, mostly trucks, Chevy, Ford, Dodge, GMC have difficult hoods, for a novice who has never installed Paint protection film before will be a little challenging to stretch the front hood, due to many curves and valleys.

We now offering Bulk Sheet of materials as on option instead of precut.

Please do research before purchasing, or contact us for more information.

Which panel to install first = Bumper, Hood, Lights, Mirrors?

People ask us, I have never installed PPF before, where should I start? Are certain vehicle panels easier than others?

It all depends on the vehicle you are working on, You would have to look at the panel you are working on and see if you are comfortable starting on it, there isn’t a list of which panel is hardest or easiest, it all depends on the vehicle you are working on.

Below is how we start in our shop when tackling a job.

The headlights, hood, and fenders are a great starting point.  < doesn’t have to be in the same order, just a general idea of where to start.

The hardest panel usually is the bumper, we always recommend leaving the bumper installations last.

If you have any questions or need advice on where to start please email us.
We can recommend the best tips and solutions.

Ordering PPF kit while not having my vehicle yet delivered.

Lately, some customers have reported Tesla or other makes canceled their Pre-Order or their vehicle came in damaged, customers rushed to purchase the kit ahead of delivery day,  and would to cancel the order or return it.

We cannot refund the order once it is cut and shipped.

We highly recommend that you place the order once your vehicle has been delivered. Once we process and ship your order we cannot offer you any refunds.

Sometimes vehicle manufacturers delay the process, the vehicle can come damaged, and you might want to return or cancel the vehicle for any reason.

To protect yourself by not losing Money and getting stuck with the kit, please place orders once the vehicle is delivered and you intend to keep it.

You offer any installation assistance?

We’re available to offer information from diverse sources such as online platforms and YouTube to support you. If you’re contemplating a DIY installation, it’s crucial to undertake your research. The results may vary depending on your skill level and the time you dedicate to learning, particularly through video tutorials. If you have confidence in your abilities, you can proceed without hesitation, or you may also consider exploring the possibility of professional installation.

Can You Apply Ceramic coating over PPF ?

Primarily, adding a ceramic coating on top of PPF provides enhanced protection against the sun. UV rays have the potential to gradually deteriorate paint protection film over time, leading to issues such as cracking, yellowing, and peeling. By applying a ceramic coating over your PPF, you can extend its durability and lifespan.

I had the kit installed by a shop, but they messed it up. What should I do now?

If you take our precut kit to a shop for installation, ensure they cover any material costs in case something goes wrong. We are not responsible for any issues during installation; the installer is fully accountable for applying the kit. Experience is required to install both precut and bulk PPF.

If the shop damages your pre-cut kit, please request a refund from them. Our kits are thoroughly tested and guaranteed to fit perfectly.

All our kits are precision-tested by a trusted manufacturer, and we install them daily in our own shop. Every kit on our website is guaranteed for a perfect fit.

Vehicle VIN# to register warranty

When you purchase a kit from us, we require your vehicle’s VIN to register the warranty for your specific make and model. The warranty for the paint protection kit starts on the purchase date and lasts for 10 years, covering yellowing and cracking.

If you don’t provide the VIN at checkout, you can email it to us afterward, and we’ll attach it to your invoice.

Please note, if we do not receive your VIN within 72 hours of purchase, the warranty will be void.

On the purchase date, we register your kit with the manufacturer. Without the VIN, the warranty cannot be applied to your vehicle.

Order Cancellation Fee

If you placed an order by mistake, you have 12 hours to cancel it for a refund. A 5% credit card processing fee will be deducted from your payment, as this is the fee charged to us by the card processor.

After 12 hours, your order cannot be canceled. It will be processed and shipped, and once shipped, it is final. No refunds or returns will be accepted; all sales are final.